FREQUENTLY ASKED QUESTIONS
How do I store my cake?
Its best to store your cake in the fridge to help keep it looking its best. Its recommended to take your cake out of the fridge a good hour before you intend to eat.
Do you deliver?
Yes! Delivery can be arranged on request. It is only islandwide though and is a maximum of £10, depending on location.
How do I travel with my cake?
The best place to put your cake is in the footwell or the boot. Avoid seats as they are not level and the cake could get injured.
How do I place an order?
Orders can be made via email, Facebook, Instagram or in person. With any face to face consultations I will contact you via email or social media with a detailed description of your order so you can confirm everything. A non-refundable deposit by bank transfer will then need to be paid to secure your order. The remaining balance can then be paid on collection of your order or by bank transfer beforehand.
Do you have a shop?
No, I work from home. But I do various events throughout the year where you can purchase some goodies. Please see social media pages for updates.
Do you cater for dietary requirements?
Yes! I can cater for gluten free, dairy free, vegetarian and vegan diets. For nut allergy sufferers most of my products do not contain nuts but cannot guarantee that traces won’t be found as I do work with nuts in my kitchen.
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CONTACT US
Call on 07837 800244
hello@thecakesmith.co.uk
